February 16, 2024
Introduction
We, at Intelligencia, Inc. (“Intelligencia”, “Company”, “we”, “us”, “our”), prioritize the privacy of our website visitors, social media platform users, and those who contact us through any marketing channels, and take serious steps to protect it. We have developed this Privacy Notice to inform you about our practices concerning the collection, use, and sharing of your personal data.
In our capacity as controller, we adhere to the principles laid out by Regulation (EU) 2016/679 (General Data Protection Regulation, “GDPR”) to ensure your data is managed with care and transparency, and that all your rights are fully respected.
By visiting and interacting with our website or social media accounts, or by contacting us through any marketing channels, you signify your acknowledgement of this Privacy Notice unless another specific policy or agreement applies between you and us. If you do not accept the terms set forth in this Privacy Notice, we kindly ask you to refrain from visiting or interacting with our website, social media accounts or any other marketing channel, and to contact us at compliance@intelligencia.ai to discuss your concerns.
The various terms used in this Privacy Notice are defined as per their meanings in the GDPR.
1. What types of personal data do we collect and use?
1.1. We collect, use, and retain the following types of personal data you provide to us:
1.1.1. Subscription information:
Subscription information, as applicable, includes your name, organization, contact details, and account credentials when you sign up for our newsletter, email alerts or advertising campaigns, either via our website or social media pages, or through any marketing channel, including at industry or our corporate events. This also applies when you create a user account to access features of our website, if available, or when you request a demonstration of our services and products. Subscription information also encompasses data we observe or infer about you in the above mentioned contexts.
1.1.2. Communication information:
Communication information, as applicable, consists of your name, organization, contact details, and the contents (text or images) of messages you send to us or other reactions, whether through our website, email, or other means. This category also includes the contact details we obtain from you while providing our products or services. Communication information also encompasses data we observe or infer about you in the above mentioned contexts.
1.1.3. Data subject rights information:
Data subject rights information includes records of your consent to our processing of your personal data, any withdrawals of consent, and documentation of any other rights you have exercised in relation to our Company.
1.2. We also automatically collect, use, and retain the following types of personal data from you:
1.2.1. Usage information:
Usage information relates to your device (e.g., computer, mobile phone) and your visits to this website or social media pages, including attributes like your IP address, your browser type, the date and time of your visit, the duration of your stay, and the (number of) pages viewed.
1.2.2. Cookies and trackers:
Cookies and trackers are utilized for delivering requested website features (necessary cookies), as well as for additional functions (optional cookies), as elaborated in our dedicated Cookie Statement, available here.
1.3. We may also collect, use and retain the following types of personal data from third parties, in particular providers of social media platforms:
1.3.1. Insights:
Insights include your contents (texts or images), preferences, interactions, reactions, as well as observed or inferred data like evaluations and statistics derived from your activity on our social media pages. This encompasses information that you share publicly (e.g., your name, picture, comments, messages, likes) and data we collect and process in the context of targeting campaigns.
1.4. Please be aware that third parties may collect and process your personal information through our website. For more details, refer to sections 3 and 7.
2. Why do we collect and use your personal data and on what legal basis?
2.1. We process your personal information only as necessary to achieve our Company’s communication, marketing and business objectives, in compliance with the GDPR, as further detailed below.
2.2. Subscription information:
We process your subscription information for the following purposes:
2.2.1. To provide you with the desired features:
This includes sending you newsletters or email alerts, launching advertising campaigns or other direct marketing activities, providing other website features, and showcasing our services and products, all of which are contingent upon your consent.
2.2.2. To undertake necessary steps in response to your requests, such as demonstrating specific services and products, when you make a relevant request in the context of potentially entering into a contract with our Company.
2.3. Communication information & Insights:
We process communication information and insights to manage interactions between you and our Company, address your inquiries, and conduct advertising campaigns that are not based on subscription information. This is done in alignment with our legitimate interests, unless they are overridden by your interests, fundamental rights, or freedoms, which include but are not limited to:
2.3.1. Promoting the Company’s profile or the sale of its products and services, by increasing publicity through digital campaigns or other direct marketing activities, targeting potential customers, investors, and others.
2.3.2. Enhancing our Company’s image and presentation in both physical and digital spaces.
2.3.3. Responding to points, observations, or allegations regarding our Company’s products and services.
2.3.4. Improving the satisfaction of our clients, audience, and any third party.
2.3.5. Defending our legal positions or pursuing claims in court or other bodies in the context of disputes or litigation involving the Company and any third party.
2.4. Data subject rights information:
It is our legal obligation to process information related to your consent, withdrawal of consent, or the exercise of any other rights, as required under the accountability principle. This is necessary to demonstrate our compliance with the GDPR. In certain instances, we also need to process this information for our legitimate interests, unless they are overridden by your interests, fundamental rights, or freedoms. Our interests include managing Company’s resources, ensuring regulatory compliance and defending our legal positions or pursuing claims in court or other bodies in the context of disputes or litigation involving the Company and any third party.
2.5. Usage information:
We process your usage information to pursue our legitimate interests in improving our services, developing new features for our website and social media pages, preventing fraud, and tailoring our content, to the extent such interests are not overridden by your interests, fundamental rights, or freedoms.
2.6. Cookies and trackers:
Please refer to our dedicated Cookie Statement, available here.
2.7. Personal Data:
We may also use the personal data collected, observed, or inferred, as previously mentioned, especially your requests and feedback, in our research and product development operations. This aligns with the pursuit of our legitimate interests, provided they are not overridden by your interests, fundamental rights, or freedoms.
2.8. Consequences of withholding personal data and differences in freely withdrawing consent:
2.8.1. In situations where processing your personal data is based on either contractual or statutory obligations, as applicable, your failure to provide the necessary data would hinder our ability to fulfill our obligations and duties under the envisioned contract or mandatory laws. This could consequently negatively affect our interaction with you.
2.8.2. Conversely, in situations where processing your personal data relies solely on your consent, you are always free to withdraw that consent. Processing will cease once you withdraw your consent and your personal information will be either erased or securely de-identified. We assure you that such withdrawal will not adversely impact you or any kind of relationship you may have with our Company. Please note that any withdrawal of consent will not affect the lawfulness of processing based on your consent prior to its withdrawal.
3. Who has access to your personal data and with whom do we share it?
3.1. Recipients:
3.1.1. For the purposes outlined in this Privacy Notice and only when necessary, we disclose your personal information, on a ‘need-to-do’ and ‘need-to-know’ basis, in accordance with the conditions set out in the GDPR, to:
(a) Our authorized personnel across any pertinent department within our Company, whether at our headquarters or branch locations. This primarily involves members of the Marketing team, IT experts, compliance, and R&D.
(b) Our services providers, including those responsible for the operation and maintenance of our website, for web hosting and email communication, for advertising and marketing services (e.g., providers of social media platforms), and those supporting our management, IT and data storage systems (e.g., cloud services providers, marketing tools providers).
(c) Third parties, in the context of pitches or operations management, such as in mergers or acquisitions, where sharing limited information may be in our legitimate interests or justified on other legal grounds.
(d) Current or any potential future entities within our corporate group, for the purposes of managing common marketing strategies or setting up IT systems and other internal administrative purposes, in the event that such entities be established.
(e) Third parties such as legal counsel, advisors, and investigators, when necessary to comply with legal obligations, protect our claims and property, or enforce our rights against unlawful activities.
(f) Any regulatory authority, in compliance with our legal obligations.
3.2. GDPR roles of recipients:
3.2.1. Persons acting under the direct authority of our Company (i.e. our staff and directors) are our representatives in the processing of your personal data.
(a) Act as processors on our behalf and follow our instructions. This includes, for instance, marketing tool and cloud services providers, and providers of social media platforms for specific advertising tools. In such cases, a written agreement is established between the Company and these parties, ensuring they adopt appropriate technical and organizational measures in compliance with GDPR requirements.
(b) Function as joint controllers alongside the Company, jointly determining the purposes and means of processing. An example is providers of social media platforms in the context of a Company’s advertising campaign, which involves selecting targeting criteria, displaying advertisements to the target audience, and reporting on the campaign’s outcome. Unless the subsequent point is applicable, this may also apply to the transmission of personal data occurring through your clicks on social media plug-ins installed on our website. In such cases, you will be informed about the arrangements made to protect your personal data.
(c) Serve as controllers in their own right. Examples include providers of social media platforms for the functionalities of such platforms and the data they collect about users’ socio-demographic characteristics, interests and preferences, as well as any processing operation they undertake after the transmission of data from our end. In these cases, it is their responsibility to inform you about their data processing practices. However, we will take measures to remind you of the involvement of a third-party controller and direct your attention to their privacy notices.
4. How long do we keep your personal data?
4.1. Your personal data is regularly updated and is kept for as long as necessary to fulfil the purposes outlined in this Privacy Notice, subject to the following time limits:
4.1.1. Subscription information is maintained until you unsubscribe from our website, mailing list or other services. If no communication such as a newsletter or email alert is sent to you within a 6-month period, your subscription information will be deleted. If you receive a communication from us within this 6-month period, the retention period will be renewed from the date of that communication.
4.1.2. Communication information and insights are kept for 5 years following the end of the year in which the last communication occurred or the insights were generated, unless an ongoing relationship, such as a customer relationship, requires a longer period of retention.
4.1.3. Data subject rights information is kept for as long as necessary to address the exercised right and demonstrate compliance with the GDPR.
4.1.4. Usage information is retained for 5 years following the end of the year in which the last visit to our website or social media pages occurred, unless the host server’s arrangements or an ongoing relationship, such as a customer relationship, require a longer period of retention.
4.1.5. Trackers and cookies are retained in accordance with our dedicated Cookie Statement, available here.
4.1.6. Your feedback obtained from all the aforementioned marketing activities will be retained in line with our data protection practices for research and product development purposes.
5. What are your rights?
5.1. You are entitled to exercise any of the following rights concerning your personal data that we process, subject to conditions set forth by the GDPR:
5.1.1. The right to be informed about the processing of your personal data and to access it.
5.1.2. The right to rectify or erase your personal data.
5.1.3. The right to restrict the processing of your personal data.
5.1.4. The right to object to processing of your personal data.
5.1.5. The right to data portability.
5.1.6. The right to withdraw your consent at any time in instances where data processing is based on such consent. As explained in section 2.8.2, withdrawing your consent will not affect the lawfulness of processing that occurred prior to your notification of withdrawal.
5.1.7. The right to lodge a complaint with a supervisory authority and seek a judicial remedy.
5.2. To exercise your rights, you may contact us through any method you prefer, such as phone or post, using the contact details provided in section 10. Nevertheless, we highly recommend reaching out to us via email at compliance@intelligencia.ai to ensure a swift response to your request.
6. How do we protect your personal data?
6.1. We implement appropriate technical and organizational measures to ensure a level of security that matches the risk of processing your personal data. We strive to prevent any loss, misuse, or alteration of your information.
6.2. Please be aware, however, that certain data operations, such as transmission over the internet, inherently carry risks. We cannot be held responsible for incidents beyond our control.
7. What about links to social media or other websites?
7.1. Our website may feature plug-ins or links to social media platforms and external websites that offer additional insights into our services, our team, the industry, and the broader scientific contexts we engage with.
7.2. Regardless of the processing operations we undertake, including those in collaboration with services providers like social media platforms (see section 3), we do not control the linked platforms and websites mentioned above. Any personal information you share with them when visiting these platforms and websites is subject to their own privacy policies, which are beyond our jurisdiction. We strongly encourage you to review the privacy policies of these sites to fully understand their terms of data handling. Should you have any concerns, please address them directly with the operators of the respective platforms or sites.
8. Is your personal data transferred to third countries?
8.1. As a general practice, your personal data is processed solely by our Company and is therefore subject to the GDPR, regardless of whether processing takes place at our headquarters or at our branch locations.
8.2. If your personal data is disclosed to entities outside of the European Economic Area (EEA) — that is, beyond the 27 Member States of the European Union, plus Iceland, Liechtenstein, and Norway — this will only occur only if the recipient entities are in jurisdictions recognized by the European Commission as providing adequate personal data protection, or if the transfer is enabled by appropriate or suitable safeguards or derogations consistent with the GDPR. Should you wish to obtain a copy of the safeguards pertaining to any data transfers that may occur or may have occurred, please contact us at compliance@intelligencia.ai.
9. Are you a US State resident?
9.1. While this Privacy Notice is guided by the GDPR and the concepts of European Union law, it is also designed to align with applicable US legislation for US residents. This ensures that US residents are afforded protection under their local laws without any diminishment of rights.
9.2. Please be assured that we do not sell or otherwise disclose your personal information, except as specified in section 3. Any such disclosure is strictly limited to third-party service providers we engage to help deliver our website, social media or other marketing tool features. These activities are conducted under stringent confidentiality agreements in line with the purposes set out in this Privacy Notice.
9.3. For any questions regarding your rights under US legislation, feel free to contact us at compliance@intelligencia.ai.
10. How can you contact us?
10.1. For any issues related to this Privacy Notice, or your rights, please contact us as follows:
Postal mail: INTELLIGENCIA INC. | Greek branch
Attn. Privacy Program Manager
80-88, Andrea Syngrou Avenue
Athens 11741, Greece
Phone: +30 2109213944
Email: compliance@intelligencia.ai
10.2. We highly recommend reaching out to us via email at the dedicated address provided above for a prompt response.
10.3. Please rest assured that your inquiries will be directed to our privacy-focused team as well as our Data Protection Officer, where such a position is established.
11. Other policies
11.1. For a comprehensive understanding of the related policies, we encourage you to also review the following documents:
11.1.1. Our Website Terms of Use.
11.1.2. Our Cookie Statement.
11.1.3. The policies of social media providers or other suppliers that interact with our website or marketing activities, particularly
LinkedIn Privacy Policy,
Zoom Info Privacy Policy,
Pipedrive Privacy Policy,
Google Analytics Privacy Policy,
SEMRush Privacy Policy.
This Privacy Notice was most recently updated on February 2, 2024.